Coaching & Mentoring
Coach, Mentor, Role Model, Supporter, Guide… do these words ring a bell? Being a coach involves being able to draw from several disciplines. Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching. It’s about being a guide, offering wisdom and advice when it is needed.
Knowing how and when to coach (and when to use other tools, like mentoring) is an essential skill that can benefit both you and your organization.
What Will Participants Learn?
✓ Understand how coaching can be used to develop your team
✓ Develop the coaching and mentoring skills that help improve individual performance
✓ Demonstrate the behaviors and practices of an effective coach
✓ Recognize employees’ strengths and give them the feedback they need to succeed
✓ Identify employee problems and ways you can help to correct them What Topics are Covered?
✓ Defining coaching and mentoring
✓ Coaching assessment review
✓ Interpersonal communication skills
✓ Critical coaching skills
✓ Setting goals with SPIRIT
✓ Learning styles and principles
✓ The benefits/consequences matrix
✓ Skills involved in coaching
✓ The coaching model (OSCAR)
✓ The GROW model
✓ Giving effective feedback
✓ Coaching problems and solutions
Duration 2 days | Number of Participants 25 |
Participants will work in small groups to complete a mix-and-match exercise that will familiarize them with key coaching skills.
The Coaching Model
This session will explore a four-step coaching model that can be applied to any situation.
Giving Effective Feedback
Next, participants will learn about the six elements of effective feedback.
Coaching Problems
To wrap up the day, participants will examine case studies and offer solutions.
Workshop Wrap-Up
At the end of the course, Participants will have an opportunity to ask questions and fill out an action plan.